Gemini Help Just a Mouse-Click Away!

Caty Pilachowski

Have a Gemini question, but are not sure whom to ask? Help is just a mouse-click away:

• Send e-mail to usgemini@noao.edu, and we will direct your question to the NOAO staff member most capable of answering it.

• NOAO staff assigned to support users are listed on NOAO's web site at http://www.noao.edu/usgp/noaosupport.html. Just click on the person assigned in the area of your question to send your query directly by e-mail.

• Check out the Gemini Observatory's new HelpDesk at http://helpdesk.gemini.edu. Queries will be automatically directed to the appropriate person at NOAO (or in the National Project Office of your country of origin, for our readers in Gemini Partner countries), and you will receive notification by e-mail when your query has been answered. If NOAO staff are unable to answer your question, they will forward it to higher level experts --- in some cases to those in other Partner countries or on to staff at the Gemini Observatory itself.